I purchased the Lorex security camera system from Costco, hoping it would meet my expectations. One of the main reasons I chose this product was the motion zones feature advertised, but unfortunately, it doesn’t work as expected.I receive over 100 unnecessary alerts per day from each camera. For example, it detects people across the street and sends constant notifications. Even in areas I have excluded within the motion zones, I still receive alerts. I reported these issues to Lorex, but I have yet to receive any response.Additionally, the features promoted in their ads, such as car detection, face detection, and missing object detection, don’t function properly either. These were significant factors in my decision to purchase this product, but they’ve been a major disappointment.I’m considering returning the system soon. For anyone thinking of purchasing Lorex, be aware of these issues. The features sound impressive in the advertisements, but they fall short in actual use.
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
