You guys get 2 stars only your cameras are great but your technical support is horrible. You can barely understand what they are saying and they didn't help me resolve the issue even when I aloud him remote access to my system. I had to figure out the issue myself no thanks to them.Next time someone has this type of issue suggest that they reset their admin password to resolve my type of problem. If he had suggested that instead of giving me the runaround and lying about my internet provider not working this would have been resolved easily. Next time train them to be patient with new clients and show some sort of empathy when dealing with customers who buy your product. As I stated earlier all I had to do was reset my admin password to fix my issue with my cameras not working. Respectfully claim #573005. Mr Hughes.
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
