I ordered my system from lotex several weeks ago. Despite calling them 5 mins after the order highlight a mistake in thr delivery address, it was delivered a week later to the wrong address. I have paid over £400 and god knows where or who has my order. Customer service has been appalling. I have rang 3 times requesting to speak to a manager, no one has called me back. I was told it is not their responsibility. They basically have my money and couldn't care less that I do not have my order. I am contacting trading standards and reporting this as a scam to my bank to reclaim the money. Please do not buy from this company!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
