Lorex Customer service is poor. I have had two of four units fail and the second unit was a replacement for the first. After 95 days the second unit failed and Lorex refused to replace it because it was past the 90 day warranty. I have also had problems with being able to view the cameras with my Iphone. Several times I was. unable to access the cameras and had to go into the actual system unit to rebuild. This doesn't work when you are not at the home location I bought this for a second home and cannot fix the system without being at that location. I regret buying this system
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
