Purchased a bundle from Lorex. Took ages to be sent out. When it did arrive the nVR box is 2 years old with outdated firmware. Tech support is supposed to be open from 9am but seems that 9am USA time not UK ut was 13:00hrs before we got through. Advisor was not helpful. We either had to return the system with a hopeful refund with 20 days or buy a memory stick to download the new version of firmware. If you’re spending the money we did, we expect things to work and be upto date. Buy with caution
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
