lot.com

1.4
1.4 Based on 366 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
EL59
Forced to surrender my belongings at the gate

I was compelled at the gate to relinquish my carry-on luggage for cargo, despite clearly indicating it contained important personal items. This led to significant stress and anxiety throughout the flight. The situation was coercive, negligent, and utterly unprofessional. No passenger should be made to surrender essential belongings. There was a complete lack of empathy from the staff, showing no concern for passenger safety or peace of mind. I will never choose this airline again.

1
Date of experience: Dec 08, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More