I was compelled at the gate to surrender my carry-on luggage for cargo, despite clearly expressing that it held important personal and valuable items. This led to significant stress and anxiety throughout the flight. The approach was coercive, negligent, and entirely unprofessional. No traveler should ever be forced to relinquish essential belongings. There was a complete lack of empathy from the staff, showing no consideration for passenger safety or peace of mind. I will not choose this service again.
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