LoudCup is actually cheap plastic and seems very flimsy. Customer advised a 30% restocking fee less shipping is applicable. Their actual website states much differently "We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. We are unable to accept returns if the LoudCup has been removed from its packaging." Crappy. Do notpurchase
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