I've been waiting almost a month for a cardigan that cost £38 and was supposed to be delivered within 5 working days. I contacted customer service, but they keep giving me one excuse after another. They are even refusing to cancel my order and issue a refund. I definitely would not recommend this company to anyone!
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We’ve never asked our clients to leave reviews. Not because we don’t care—but because we do. Deeply. At Loulou, every word they share feels sacred. It’s not marketing. It’s memory. A whisper of a wedding, a stolen moment before a party, the quiet confidence of putting on something made just for you.
Founded in 2012 by Andra Turcanu, Loulou took a step back in early 2024. And then—like all great love stories—it came back. In 2025, with a sharper eye, a slower hand, and a renewed promise: to make clothing with soul.
We don’t do stock. We don’t do shortcuts. Every piece begins after you place your order—cut, sewn, and hand-finished by our all-women atelier across Europe. It’s fashion that waits for no one—except you.
We call it Couture with a Conscience. A kind of modern romance between instinct and craftsmanship.
And yes—your piece may carry subtle variations. That’s its fingerprint. Proof that it was made by human hands, not machines.
This isn’t fast fashion.
It’s a love letter in fabric.
And if you’re here, it’s because it spoke to you too.See more
