I ordered a dress in july for my wedding, but it got shipped. I asked to cancel to order and pay me my refund of 1000euro. Now it is 9 months later and after e-mailing and send messages through whatapp I still have not received my money back. Consumer service just don’t reply or it is the same message that I will receive my money ‘soon’. Soon is not 9 months. I will never get the dress or my money back…. Don’t order with this company Its scatchy!
Claim your business profile now and gain access to all features and respond to customer reviews.
We’ve never asked our clients to leave reviews. Not because we don’t care—but because we do. Deeply. At Loulou, every word they share feels sacred. It’s not marketing. It’s memory. A whisper of a wedding, a stolen moment before a party, the quiet confidence of putting on something made just for you.
Founded in 2012 by Andra Turcanu, Loulou took a step back in early 2024. And then—like all great love stories—it came back. In 2025, with a sharper eye, a slower hand, and a renewed promise: to make clothing with soul.
We don’t do stock. We don’t do shortcuts. Every piece begins after you place your order—cut, sewn, and hand-finished by our all-women atelier across Europe. It’s fashion that waits for no one—except you.
We call it Couture with a Conscience. A kind of modern romance between instinct and craftsmanship.
And yes—your piece may carry subtle variations. That’s its fingerprint. Proof that it was made by human hands, not machines.
This isn’t fast fashion.
It’s a love letter in fabric.
And if you’re here, it’s because it spoke to you too.See more
