An item was missing from my order, and the bag was taped but still had a tear. I contacted customer service immediately, and the next morning I received a response. The representative was very helpful and provided me with several options. Later that same day, I received an update that the missing sweater is on its way. I am consistently pleased with the products I receive and feel well taken care of as a customer.
Claim your business profile now and gain access to all features and respond to customer reviews.
Established in 2016, Lounge is a modern fashion house that collides a decade-long mastery of British contour design with a desire to craft fashion that empowers its wearer. From innovative lingerie to soft knits and tailored clothing, Lounge creates pieces that celebrate inclusivity, desirability and design expertise.
