I ordered two vapes literally a month ago (9/26) now and still have yet to receive them despite the website saying they were in stock at the time. I got an email saying my order was being packed a couple days later and then the shipping was canceled by them. The first time I emailed them was a week later (10/2) asking what the deal was, it took several days for them to get back to me (10/6) and when they did they told me that my vapes would be back in stock the next day and that they would be shipping them out that same week. Well another TWO WEEKS went by and I emailed them last Friday (10/19) asking again what the hell was going on and asked whether I’d be getting a refund, and it took almost another week for them to reply today (10/23), when they did reply they sent me an apology and a gift card to use in their store instead of a refund….almost all their vapes are out of stock so I guess I’m going to have to do a chargeback like so many others here have done. I wish I would have seen these reviews before I even ordered in the first place. I really tried to have patience and work with them but this is kind of ridiculous, I just would have preferred more transparency about what was going on rather than being strung along for an entire month and then not even receiving a real refund. Not only that, the vapes I ordered are STILL SHOWING AS IN STOCK ON THE WEBSITE. Would not order again.
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