I absolutely love these leggings and have many pairs, but this particular one had a defect. I reached out to the platform without success, which was disappointing. However, I decided to email the seller, and a wonderful representative named Charlotte helped me out. She was very supportive and is sending me a replacement pair. Therefore, I rate their customer service 5 stars, but unfortunately, the platform's customer service gets a 0, as it has been a week since I sent my inquiry.
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