I was misled into paying $192. I did not use any credits. I reached out to support immediately with all required information, including the order number. After receiving template replies, they have gone silent, refusing to process my refund. This company takes payments but ignores legitimate refund requests. I am now forced to file a formal dispute. Avoid this platform to protect your finances.-----------------------------------------------------------【URGENT UPDATE】: After giving a 24-hour ultimatum, they have again chosen to remain silent, confirming their stalling tactics. As of now, my refund is still unreasonably withheld.
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