The platform appears visually appealing and has the potential to be excellent, but the lack of authenticity and care from those managing it is disheartening. I've been taken aback by the almost complete lack of transparency regarding charges and the absence of any support response to address issues. Their AI assistant claimed that many video models were free (which I have documented), prompting me to experiment, only to discover the next day that my credits had been significantly reduced. While they provide a credit usage overview for 'projects', there is no detailed breakdown of how those charges were calculated, leaving no way to confirm if the deductions are accurate. There's no clear list of charges available, unlike more reputable platforms. The AI assistant, which is mandatory for generating videos and images, has never communicated any costs to me, suggesting a questionable business approach, yet my credits continue to be deducted. Support is non-existent; the AI claims it has no knowledge of the costs involved. It feels like a calculated effort to deplete your credits (essentially your funds) without providing assistance, creating an impression of a faceless scam. It's been days without a response, and at this point, I regret my decision to join. It feels less like a platform and more like a scam.
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