UPDATE: Received the following from love2shop..
"These particular types of cards are provided by a third party who works with us, they are reloadable and can be topped up through your account on love2shop.
Unfortunately there is a set list of exchange options for these particular cards due to there being a discount on top ups. While you may not be able to exchange for retailers, you can still exchange for dining out cards and restaurants as well as enjoy a discount on your top ups making spending in stores cheaper!
While you may not be able to spend these cards with Primark there are still plenty of options across the high street"
My response is what a load of...... Will never use love2shop again and good riddance. Will get actual store gift cards or give cash in the future.
I received a £15 card and a £20 card. Went to primark to buy my son a pair of jeans apparently you cannot use until you exchange card from love2shop for another and you can only do this on love2shop website but first you have to register and give this sham of a company all your personal details EXCEPT, once you have done this, you cannot exchange if your card has a value of under £20, you first have to pay this cowboy company to top up to £20 and then it will allow exchange.
This is not a gift card but a PITA card. Have told all family members not to get me another. I would rather receive nothing than one of these cards again.
To make matters even worse there is absolutely not information until you look on the website. No information arrived with the cards at all.
I have sent you the details as requested except for the reference number. I do not know what this is or where to get it from... The gift card is logo'd Verian but on the back it states LOVE2SHOP. I have registered on your website, I have added the gift cards in my account on your website so not sure how you can state that it is not one of your cards unless of course you allow any gift card from any company to be registered on your site. I can also send you a picture of that card where is states LOVE2SHOP ON THE REVERSE.
Claim your business profile now and gain access to all features and respond to customer reviews.
Love2shop is the UK's leading multi-retailer gift card provider accepted at over 100 major retailers with more than 20,000 stores UK wide.
Love2shop offers fantastic solutions from personal gifting to business reward programs and incentives.
Love2shop has everything you need, from a business rewarding their staff to consumers looking to hit the High Street.See more
