The service is terrible and they take an eternity to respond. I only received part of my order and had to constantly follow up to get the rest. This process took days, even weeks, and their customer service is the worst I've ever encountered. Eventually, they sent the remainder of my order a month later with no apology or compensation. To make matters worse, what I received was incorrect. It's disappointing because their products are good quality, but their customer service is in dire need of improvement.
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