I bought Konstsmide Musical Box Christmas,Village scene. Quality was awful and requested a refund on 8 December 2020. I emailed the customer service. I was told to send the item at my own cost and no address was given which I had to find on the website. I am still waiting for this refund. I emailed the customer service and no reply.In addition, I was told that this was one of their best product. Please do not buy this product and don't use LoveChristmas. if I could I would give them 0 star.Vitalia
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