Review Time
I placed my order 12th December and it arrived today 14th which is excellent service so close to Christmas. Communication was excellent, the item was excellent quality and well packaged. It was just over half the price of what it was on Amazon!!! Can't understand the negative reviews, I would shop with Love Christmas anytime.
Recieved lights that partly didnt work.. made a call that person asked me to send an email which was responded to in hours.... asking for a photo. Sent the photo and was told the same day a new set in the post.I didnt have to return duff lights. The new lights arrived two days later.Very promp service thankyou
I found a Christmas post box on their website that I’d been searching high and low for. Another company wanted to charge me £50 for delivery but Love Christmas used their standard delivery pricing. I was a little apprehensive after reading trust pilot reviews but I was so desperate for the post box I went against my usual instincts to avoid badly rated companies and purchased it. Just after buying I did get a little twitchy when I received an order confirmation with no confirmation of when it would be dispatched and I started to get that sinking feeling a few days later when I still hadn’t had confirmation and I couldn’t find a phone number on the website to call (which personally I think is a huge mistake and would suggest rectifying). However I did receive the post box in perfect condition and in a timely manner so have given a 4 rating. It would have been 5 if I’d received confirmation after purchasing of when dispatch/ delivery would be made and for having a phone number to call. Given the poor reviews that almost put me off, I thought I’d share my more positive experience.
I purchased a beautiful nutcracker and a glass globe. Nothing wrong with the nutcracker but I paid £12.99 for the globe that arrived cracked. I was asked for photos ‘for proof’, I explained it was almost impossible to take a picture as it’s glass and it just reflects the light. I sent the best ones I could. They wanted me to return it so they can check it. Told them I’m disabled and housebound so is impossible. I asked if they would kindly send a replacement, three days later it was a no and offered a 15% refund. I can’t use the globe, don’t trust it.It could shatter any time it’s touched.The customer service stinks..I’ve given two stars for the nutcracker only.
If a product is damaged and you don’t let them know within 72 hours they charge you to return. Absolutely ridiculous. It’s unfair policies like these that put me off shopping at smaller companies. The item itself was of very poor quality for the price.
Claim your business profile now and gain access to all features and respond to customer reviews.
circulon.uk.com
shop.thrustmaster.com
conradinteriors.co.uk
benuta.co.uk
patiowell.com
treetale.de
residencesupply.com
unwilted.com
www.uk.roca.com
premiercareinbathing.co.uk
