After a 4.5 hour delay arriving at our hotel in Side, Turkey, we got to our room at 4am. Just after 10am we got a call from the local rep asking us if we were coming to the welcome meeting. We were still dog tired, plus we had been to the area several times before, so declined. We then received several messages on WhatsApp requesting we attend the meeting. When we politely declined, and said that we would be in touch if we needed anything, we got a message from the rep, and I quote - "I am reporting you to the operation as not coming to the meeting. From now on, your entire holiday, including your return transfer, is your responsibility". We had booked our own private transfers, so nothing to do with Love Holidays & this rep, which they clearly didn't know / check. This was on my birthday too! If you book Love Holidays and don't want to attend the Welcome meeting, be prepared to be harassed. Have reported to Love Holidays, but they took the side of the local agency. Won't be using them again.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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