Review Time
Be careful...I have used love holidays before so when it said auto fill for my name and address I pressed it...without double checking i then carefully entered the other passengers names then pressed pay...when my holiday was confirmed I immediately noticed my name on the booking said Samantha Samantha. ..I rang love holidays...440 pounds to change it...nearly 300 pounds to ask the hotel to change my last name ...total rip-off
I am extremely disappointed with this company. We amended our holiday by changing the accommodation, and they charged us £600 more than the price currently shown on their own website for new bookings for the same acommodation.
There is a hidden 'penalty price' for existing customers who need to make changes. Furthermore, be warned: they do not allow you to cancel the accommodation and retain only your non-refundable flights. Be very careful to get your booking right the first time, or better yet, book elsewhere. I will never use them again.
⭐⭐⭐⭐⭐ 10/10 – Amazing Experience with Love Holidays!
I had such a great experience booking with Love Holidays. The website is incredibly easy to use and makes finding the perfect holiday really simple. You can quickly compare loads of destinations, hotels, and flight options all in one place, which saves so much time.
What really stood out to me were the amazing deals. There are so many options for different budgets, and I managed to find a fantastic holiday at a really good price. The filters also make it easy to choose exactly what you want, whether that’s all-inclusive, specific locations, hotel ratings, or flight times.
I also loved how much choice there is. There are tons of destinations and hotels available, so you never feel limited. Everything is clearly laid out and the booking process is smooth and straightforward from start to finish.
Overall, I’d definitely recommend Love Holidays to anyone looking to book a trip. Great prices, loads of options, and a super easy booking experience. 10/10!
When searching for a hotel for our trip to Berlin, loveholidays offer was such good value we were actually honestly a bit concerned about their legitimacy. But after checking their Trustpilot reviews we gave it a chance and we’re so glad we did. We got to stay in a beautiful hotel for a fraction of the standard price. We will definitely consider using loveholidays again in the future. Thank you!
Well organised holiday with every thing taken care of.
I was kept well informed of progress and given all the information I could need,
Everything was available to print for a quick reference
We booked a 5* hotel and spa with pool but arrived at a dirty run down at best 2* hotel with the pool area a building site. Could not get through to speak to anyone by phone or chat to be moved.
Worst company I've ever dealt with. AI phone system is painfully slow to try and fob you off and block access to a human. Long irrelevant messages, any excuse to end call. If lucky to get through to human they cant make any changes to flights or hotels. All requests result in ticket logged with a 5 day response time, even then they don't reply within 5 days and it's an email reply. Really bad customer experience. They operate illegally outside of the customer code of conduct. Avoid this painful company
I’m really happy with the package I purchased from you. Everything was excellent — the hotel and the flights were both great. Compared to many other websites and travel companies, your price was much better, and the whole experience was very satisfying.
I will definitely consider buying from you again when I plan my next trip to Turkey in about two months. If you can offer me a good deal, I would be happy to book with you again.
I’m currently looking for a good package from Glasgow to Antalya for July 1st to July 5th, similar to the one I booked before. I’m looking forward to receiving a good offer from you.
They refusing to refund my trip to the Middle East, as the flight itself has not yet been canceled, despite
A. The airline allowing full refunds for all flights till End of March
B. The hotel being fully refundable
LH said if A is the case for me to contact the airline however the airline has said that LH has to do it.
I feel LH should be call Love SendingCustomersToCountriesAtWar.
Have initiated a Section 75 Chargeback with my bank.
Also their logic doesn’t make sense. They aren’t allowing any holidays to be booked to the Middle East until end of March but only refunding tickets already booked to be refunded until the 10th?
Extreme name change charge.
I could no longer attend a holiday that I had planned for my partner and I so decided to change the names on the booking to my parents names. Although, after reading online that it would be £25 and being told by so many others that it would be a similar price, I was charged all in all roughly around £500+ to simply change names, even after being made to jump through countless hoops. Overall ruined my thoughts on love holidays and most likely will not ever use again.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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