I sent a letter to to there conplaints department a week ago and still not heard from them . As l can't resolve my issue untill they get back to me . I want to amend my booking . As l want to change a name on my booking . They ask me to change it on the airline l have done that and had to pay £109 . Now loveholidays want £189 to amend the booking seems a lot of money to amend the booking .still waiting on the legel team to get back to me about the letter l sent over a week and a half ago going forward lovehoildays have still not resolved my complaint l am no futher foward about my hoilday .I just want this resolved its been going on too long just want this sorted l have put a complaint in and no respone
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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