Poor customer service, we just wanted to change the hotel on our package to the one we almost went for, keeping flights the same etc but they tried charging a huge increase from what a new buyer would get. No customer service rep that we spoke to could explain to us why and just kept saying the same generic response over and over again. No understanding just want to get rid of you. Very unhappy.
Claim your business profile now and gain access to all features and respond to customer reviews.
At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
Frequently Asked Questions - https://www.loveholidays.com/faq/See more
