Absolutely appalled by the service received so far. Booked a holiday and added one piece of hold luggage between two adults and checked that it was added before booking. Cost for this went up by £50 per person which we were happy to pay. When we went to check over the booking confirmation which we received the following day it mentioned zero luggage. Called to query this and was told that I didn’t add this to the booking and when I queried the £50 per person increase I was told that this was a price fluctuation and they couldn’t tell me what it was for. I will be taking this to trading standards and also ABTA as we have since had to fork out additional money to add on luggage with airlines direct. Would not recommend booking with Love holidays as we feel like we have been ripped off. Beware when booking and I would highly recommend you take screenshots prior to booking for your own protection
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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