We arrived at our hotel at 12:30 a.m, only to find that the room assigned to us was completely uninhabitable. With no alternative rooms available, we were left stranded. Despite repeatedly contacting Love Holidays, who claim to offer 24-hour support we received no assistance whatsoever. As a result, we were forced to sit in the hotel reception until 7:30 a.m, when a suitable room was finally provided. The promise of round-the-clock support was clearly not upheld.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
Frequently Asked Questions - https://www.loveholidays.com/faq/See more
