We booked a holiday only two weeks ago to Thailand, unfortunately we are unable to now go due to family issues. Due to helping family members in Jamaica from the hurricane we can no longer go financially. However to cancel the holiday it’s going to cost £1400!! And that’s more than half holiday cost! The holiday is not till February next year. We are so shocked by the cost of the cancellation fee as never had another company charge so much. This is totally unacceptable and would like to understand why it’s this much.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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