I just got off the phone with the service and I’m curious about how many people might be falling victim to their tactics. I was informed that the only cost for cancellation would be the price of the flights, which seemed reasonable. However, then they stated that I couldn't use the flights I had already paid for. It feels like they are deliberately making the cancellation process difficult, so you end up just owing them money. This is a terrible way to conduct business.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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