The website is simple to navigate and booking is straightforward. However, if you encounter issues while traveling, such as flight cancellations, the service shows little interest in assisting you, claiming it's the airline's responsibility. They couldn't even provide the airline's customer service information. This will be my first and last experience with this service; I usually rely on a travel advisor who would resolve everything in a single phone call. Instead of passing the responsibility to the airline and leaving customers in a tough spot, they should improve their support. Disappointing customer service! Lesson learned.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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