This has been the worst experience I've ever had with a service. They shouldn't even be allowed to operate. I've reported them for a data breach and initiated an arbitration process to recover my funds. Once I presented my case, they stopped responding altogether. It's unacceptable! While they claim I accepted a figure that was due to me, handling this while I was on holiday does not equate to good customer service. Ignoring the issue and neglecting your customer is not acceptable! My opinion remains unchanged. Terrible service.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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