We had a transfer booked from the airport to our hotel. We had delays due to luggage arrival. It took more than 60 mins to get out of the airport. As a result, the driver left. Loveholidays said that is in the t&c, so they can't anything and can't give a refund despite no taxi. Awful customer service. Just talk to AI. This was a holiday we booked and then 5 days later, it magically cost £400 more to secure. Companies like these can't go bust soon enough.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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