We stayed at The Pergola Hotel & Spa in Mellieha, Malta, and were disappointed to rate our stay a 6/10. For the duration of our trip (4nights), we dealt with a recurring foul smell in our room that was never addressed, despite our repeated reports. Disappointingly, the hotel only offered us a room change on our very last night. By that point, we were so frustrated by the lack of care and the delay in a resolution that we felt the offer was simply 'too little, too late.' As frequent 4-star travelers across Ireland and Europe, we expected much better maintenance and proactive service.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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