AVOID- Love Holidays have changed- so unhelpful- dont care. booked Hotel Zing Resort and Spa pattaya with them., 19 nights-.04/03/26 Flight cancelled/delayed because of Iran issues. Love holidays refused to help in anyway- refused to offer any solutions. refused even to email or ask hotel, for any goodwill gesture, credit note etc.Said I would be classed as a NO SHOW-ILLEGAL , let room go to someone else3 again ILLEGAL. as i pre warned/informed them- double selling room also ILLEGAL. nothing.Hours and hours of my time, for nothing they will or can do as they bought from EXPEDIA ask them,not there problem. REFUSED to email/call EXPEDIA to help..i chatted to Expedia, said cant help as no booking number to open account. wont help. eont email anyone. , so Expedia cannot access booking, wont help either, not there problem. Expedia state ONLY LOVE HOLIDAYS CAN HELP, as booked with them. OR ask hotel ZING RESORT AND SPA JOMTIEN PATTAYA, I asked Hotel several times, said cant help, ask Expedia . ..I did They said ask original booking agent LOVE HOLIDAYS , etc back and forth Human YO-YO. all day.NO GESTURE OF GOODWILL, no credit note, not even keep PAID FOR room open as delayed.have to pay again for same room.. yes thats helpful. Refused to ask Hotel for any gesture. spoke direct to Hotel said they cannot do anything. will not hold my room. NO SHOW. UP TO BOOKING AGENT. (WHO?) even though given ALL of them notice/info DONT CARE- sign of the times. P.S QATAR AIRLINES offered FULL REFUND OR FREE BOOKING -(cannot book to go soon as no hotel date). totally without any hassle- very helpful. They CARE. KARMA. - BAD REVIEWS has got a response- but just asking for proof of booking. AGAIN.
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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