From start to finish Love holiday made it very clear they are about money and zero customer service or listening to the customer.
Having a quote for an elevate king they hive you a queen room.
You contact love holidays to be told same day " extra money yes youre quote was for elevated king but the quote we gave you was a queen, so youre fault not reading" you sent them the quote no help charges stand to book what was on quote.
Then flight change out our control. LOVEHOLIDAYS wanted 1738.00 to cancel holiday then charge us 1598.00 extra for new holiday 1 day later.
Totally scamming us. We arrive at hotel to find loveholidays never upfraded room as per my booking (showed hotel the booking stating elevat king) yet they charged me extra for the room .
Theft in my book .
The company does nothing to help customers but to line own pockets. Very bad experience we live and learn.
Feel free to contact me
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
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