Worst company I've ever dealt with. AI phone system is painfully slow to try and fob you off and block access to a human. Long irrelevant messages, any excuse to end call. If lucky to get through to human they cant make any changes to flights or hotels. All requests result in ticket logged with a 5 day response time, even then they don't reply within 5 days and it's an email reply. Really bad customer experience. They operate illegally outside of the customer code of conduct. Avoid this painful company
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At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks.
Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it.
If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands.
Frequently Asked Questions - https://www.loveholidays.com/faq/See more
