We booked a Caribbean cruise with Norwegian Cruiselines after watching a 'Dazzling' presentation on LoveitBookit.. Free at sea package - Premium Drinks Package - Wi-Fi Package - Option to pre-pay gratuities etc... Sounds fantastic doesn't it!..... Well here is a little breakdown of the above...
Premium Drinks Package Included –
We are not big alcohol drinkers by any means, but when we did have drinks, they certainly were not premium, we watched on numerous occasions, bartenders not putting all the different spirits in cocktails (as stated on the menu) the cheapest of the cheap spirits too. There wasn’t even any fresh water drinking spouts to fill water bottles up and big signs in the dining rooms next to water dispensers stating that no water bottles are allowed to be filled up here… ‘You had to buy fresh water if you wanted any!’
Wi-Fi Package Included –
What was very misleading by LoveitBookit is not stating that that the Wi-Fi Package Included is for 150 minutes on 1 device of basic internet for 7 days! If you wanted to upgrade it costs $198 for 1 device for 7 days!! They don't mention that while gushing how wonderfull free Wi-Fi is!.... Don't be fooled though, NCL state that you cannot 'HotSpot' to other devices.... You can and should!
Paid Gratuities –
We paid upfront for our gratuities, yet on many occasions NCL staff hovered at your table expecting tips which made us very uncomfortable throughout the cruise…
On Thursday evening 29/01/2026 the captain announced that due to bad weather approaching we will not be docking at Costa Maya, Mexico and we would be sailing straight through back to New Orleans, obviously we were very disappointed but we thought ‘these things happen’ until we sailed on lovely calm sea’s all day Thursday (scheduled Mexico stop) and most of the day Friday. We saw The Regal Princess Friday evening come up from behind and sail off into the distance in front of us, they docked in New Orleans before us. We then found out off some of their passengers that The Regal Princess docked in Costa Mya, they all had a lovely hot day, calm sea to swim in before setting off back to New Orleans!!! One of the passengers said, ‘you want to read some of the reviews of NCL online as a lot of people are saying that NCL will use any excuse to miss a port out!’ And indeed, looking on reviews this is a ‘common’ practice with them!
So in conclusion, take these things into consideration and don't believe everything the plastic looking smiley, smiley hosts are promissing, not everything that glitters gold!!
LoveitBookit, and indeed Norweigen Cruiselines... Never Again.....
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