lovejewelry.co.uk

4.2
4.2 Based on 120 reviews

If you have any issues with your order please allow us to make it right - contact us at info@lovejewelry.co.uk for a prompt response! Before writing a review, please ensure you have purchased from ourselves www.lovejewelry.co.uk and not from a different c...

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Kirstin P.
Terrible support experience

Terrible support experience
I placed my order well in advance, and it was indicated that it would arrive by Christmas. After numerous follow-up emails, I was informed that it would only arrive on December 27th, which is unacceptable. The responses to my emails were delayed, and there was no apology for the misleading delivery information. I am extremely frustrated and have requested that this issue be escalated as a formal complaint along with a full refund.

1
Date of experience: Dec 24, 2025

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Business Details

  • If you have any issues with your order please allow us to make it right - contact us at info@lovejewelry.co.uk for a prompt response! Before writing a review, please ensure you have purchased from ourselves www.lovejewelry.co.uk and not from a different company! Welcome to Love Jewelry, your UK-based store, where passion meets craftsmanship. Personalise your style with our personalised photo bracelet and photo necklace, each piece crafted to reflect your unique story. Immerse yourself in the charm of our photo projection jewellery creating a lasting connection between you and your most cherished memories. The perfect memorial jewellery & keepsakes.See more

  • email info@lovejewelry.co.uk
  • language https://lovejewelry.co.uk

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