I am writing to express my disappointment with the gold-plated men’s locket I purchased. I understand it is gold-plated, but I bought it as a special anniversary gift for my husband after losing his dog. He doesn't wear jewelry often, and this purchase was especially meaningful. When he went to wear the necklace tonight, we were shocked to see it had completely tarnished. It has never been worn and has been kept in the original box since it arrived. We only opened it once to check it when it was delivered. Now the necklace looks terrible, and I am very disappointed, especially considering this was not a cheap purchase. For $200, I expected much better quality. I have noticed that others seem to have experienced similar issues, which adds to my frustration. I would like to request a refund.
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LOVELOX is a jewellery brand specialising in personalised lockets made by hand from precious metals and natural diamonds. Our refined designs blend effortlessly into current trends making our lockets a staple item worn and enjoyed every day.
LOVELOX takes life's Instagram moments and turns them into something special as each locket can be personalised with two photos and an engraved message to make for a truly unique and sentimental item.See more
