The products ordered did not arrive as expected. Leonor Greyl products are shrink wrapped when purchased directly from or from top tier retailers. The materials arrived in boxes that were old and non-wrapped. In my experience these are samples or things that fell off trucks or discounted because of age. When I called lovely skin they fought t and pushed back for almost an hour on accepting a return and finally capitulated with a return shipping label which they charge for.So much for a no questions asked return policy. The people helping me were quite nice but clearly this company is not fully transparent on the quality of the goods they sell.
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