If you value free speech to express your opinions online without reprisal from a business, boycott this unethical business! I previously wrote a negative review about potential concerns I had about this company's handling of negative product reviews after noticing they had not posted a negative product review I wrote and their product reviews appeared to be inflated/skewed toward a higher number of positive reviews when compared to identical products on competitor websites. The company's responded to my review by sending a condescending email censoring me for sharing my negative opinion publicly. They conveyed that they process negative reviews in a different manner than positive reviews. A red flag in my opinion! They then closed my account and took the $67 of rewards I had legitimately earned as a loyal customer who spent over $1200 up until my negative review. This business penalizes customers for writing negative reviews. People who value freedom of speech and the right to express your opinion without fear of reprisal should not patronize this business. In my opinion, this business engages in practices that undermine a free marketplace of unbiased, uncensored reviews. They need to brush up on Public Relations and how to deal with negative reviews in an ethical, productive, and non-punitive manner.
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