WARNING SCAM!!!! I would give 0 stars if I could. I bought tickets for the Light Tour as a birthday gift for my wife. On-site, everything was very chaotic. We asked 4 team members about our boat and were sent to Pier 2, then to Pier 1, back to Pier 2, and finally boarded the wrong boat at Pier 1. No one checked our tickets to ensure we were in the right place.During the ride, we realized this was not the tour we had paid significantly MORE for. In the end, we spent an hour on a city tour in the dark where we could barely see anything—let alone any light installations. When we addressed the mistake, we were told to handle the refund ourselves and contact the online ticket vendor.In short, Lovers Cruises didn’t take responsibility for the issue, leaving us to solve the problem on our own. That’s what they call service? No help, no understanding. NEVER AGAIN! In the end, we saw nothing, got no money back, and were left with nothing but frustration. Save your money for something worthwhile in Amsterdam—aside from Lovers Cruises, the city is fantastic. I hope my review spares other guests the same misery.
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Step on board of one of our many canal cruises to see Amsterdam from it’s best angle, the water. We have a canal cruise for every occasion and all types of weather. Get comfortable and enjoy the sights of the city while listening to the captain and/or the audio guide tell you about the world around you.
