I am extremely dissatisfied with this service. What was meant to be a thoughtful gift turned into a stressful ordeal. They promise delivery in 10 working days, but my book hasn’t arrived and is now scheduled much later than promised. I relied on their timeline when I ordered, and it was completely missed. Additionally, I received no timely responses from the team, which added to my frustration. Based on my experience, I wouldn’t trust their delivery promises. Moreover, the book creation process is quite restrictive, limiting chapter choices and content, which diminishes the creative freedom expected when personalizing a book. While some images may look nice, the AI is inconsistent. Unfortunately, I still haven't received the physical book to evaluate the final result. Overall, I cannot recommend this service if timing and reliability are important.
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