I wish I had read customer service reviews before ordering. Someone gifted my baby Lovevery and despite my skepticism that they were anything special, she truly loved the toys and went back to them again and again. Especially the books. I ordered two sets of expensive books and have not even received shipping confirmation. The AI agent is useless. I got an email saying a ticket was created with the customer service team and it’s been weeks and no one from there has contacted me.
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