lovi.care

2.9
2.9 Based on 45 reviews

Lovi — Science-backed AI Cosmetologist you can trust....

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Fraud scheme

I ordered a subsription for 19,99Eur after successfull payment I was offered something like ‘subsription bundle’, but I did not read the info carefully and pressed the button ‘sure’. I was instantly charged another 39,99 Eur via apple pay without any kind of consent request! I always have to confirm the payment, but this time this was not the case and cought me by surprise. I instantly canceled the non-wanted subscription and contacted customer service for refund, but they just sent me AI generated nonsense response. This app is definately a fraud scheme. 100% do not recommend using it.Upd 2025-09-25: I initiated refund request via Revolut, as well sent another mail to customer service and today I can confirm - I received the refund. Even though I appreciate this final result, but in general the whole experience was annoying and looked unfair.

1
Date of experience: Sep 20, 2025

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