I had my helix pierced at a location a few months ago. Recently, I returned to buy a flat-back earring and asked to have the original jewelry replaced. Two staff members confirmed it could be done, but just as I was about to pay, a third associate said they were “not allowed” and had “no license to do so.” This was confusing and frustrating, especially since changing jewelry is typically part of aftercare. I wish this had been clearly communicated during the piercing process. Based on what I learned from one of the associates, I won't return for another piercing since they claimed they were not “allowed” and had “no license to do so.”
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Lovisa is the fashionable on-trend Jewellery specialist. Discover our latest styles and curated range for every bejewelled occasion you have in life. With all Jewellery Basics to Statement Earrings, Necklaces, Wristwear, Rings or Tiaras, Plated; as wel...
