lovisa.com

1.5
1.5 Based on 81 reviews

Lovisa is the fashionable on-trend Jewellery specialist. Discover our latest styles and curated range for every bejewelled occasion you have in life. With all Jewellery Basics to Statement Earrings, Necklaces, Wristwear, Rings or Tiaras, Plated; as wel......

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Sarah
WARNING: “hypoallergenic” “sterling silver” earrings are NOT what they claim to be! I was excited to

WARNING: “hypoallergenic” “sterling silver” earrings are NOT what they claim to be! I was excited to try these as they seemingly had a cute range and I am very allergic to other metals, but after a day of wearing I had a horrible allergic reaction that led to an infection needing antibiotics. What is worse is that when I contacted the company about this, they kept challenging me (also starting all their emails with a condescending “Oh no!”), first asking for photos of my “infected ear”, then trying to make me return those used gross earrings to the store. I pushed back and said that I shouldn’t have to travel back to return earrings they will (hopefully) just throw away, and they instead offered me a gift voucher for the same jewelry I am clearly allergic to. All of this hassle is over 18£, which they are clearly too cheap to refund me normally. AVOID!!!

1
Date of experience: Mar 13, 2026

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Business Details

  • Lovisa is the fashionable on-trend Jewellery specialist. Discover our latest styles and curated range for every bejewelled occasion you have in life. With all Jewellery Basics to Statement Earrings, Necklaces, Wristwear, Rings or Tiaras, Plated; as wel...

  • email info@lovisa.com
  • language https://lovisa.com

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