As we had already purchased a fire and surround last summer and was very pleased with it. We had no hesitation to use this company again. I wasn’t expecting to be given such a fast delivery date. As this was inconvenient I emailed the company and got a swift reply from a lovely lady named Catherine. She accommodated us with a later date! As the surround was able to be delivered around the date we originally wanted it meant the fire wouldn’t have arrived till the following week. Catherine made arrangements for our fire to be dispatched straight the way. This company goes above and beyond to help their customers with excellent customer service. I have no hesitation giving 5 stars. I highly recommend anyone considering a new fire and surround to use this company.
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Family owned Fireplace & Stove retailer.
Over 10 years Selling Online.