I uploaded what I thought were the correct prescriptions for my Mom, but they were wrong, someone from the team contacted me to inform me of the error. I then asked that the order be cancelled and Mom will do a new test, and I'll order another time. This was confirmed, and a refund was promised.To my shock, they produced the glasses, knowing the prescription was wrong, and sent them anyway. What a terrible company without care. I was informed that the glasses would impair vision and might cause damage, but they expect me to keep them anyway, since I won't get a refund.Waste of money and time, stay away from this terrible company.
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