I am writing to express my dissatisfaction with the ignition interlock services provided by your company. Unfortunately, my experience has been consistently negative and has caused unnecessary stress, inconvenience, and financial burden.From the start, I encountered issues with the device itself, including frequent malfunctions, false readings, and repeated lockouts despite following all instructions correctly. These issues interfered with my ability to get to work and meet my personal responsibilities, which is unacceptable for a device that is required for legal compliance.Additionally, customer service was unhelpful and difficult to reach. When I did speak with representatives, my concerns were often dismissed, and I was provided with unclear or conflicting information. Resolving even minor issues required excessive time and multiple calls.The costs associated with the service were also excessive and not clearly explained upfront. Fees for maintenance, calibration, and lockouts added up quickly, often without proper justification or prior notice.Overall, this experience has fallen far below reasonable expectations for a court-mandated service. I hope this feedback is taken seriously and used to improve both your equipment reliability and customer support. I would not recommend this company to others based on my experience.
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We offer the easiest, cheapest, fastest, most reliable interlock. Period. This approach allows you to effortlessly accomplish your interlock obligations to get you back on the road!
