This is the worst breathalzyer company. I am on a Facebook group about suing them because they are scamming people of there money. The device is fault and doesn’t know when my car is turned off and goes off whenever I’m not in there. Every time I have gotten a $75 lockout fee is from me not being in the car. When I ask for a new device or for them to look into it they just blame me for not following the 2 min wait after getting out of my car but I do wait and still get the fees added. I have asked them to send over my logs to my lawyer, they charged me $25 and still didn’t send them over. I also need a new water pump and belt on my car and they said I can’t get my car worked on while the device is in because I will need to blow in it and they can’t put a work order in even after I put it on their app. I have put in multiple complaints to their email but I never hear back and asked to talk to a supervisor and they get rude and disrespectful then hang up the phone. At this point I’m not sure what to do because I can’t afford to pay a fee every 2 weeks because of their faulty devices and them scamming people out of their money.
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