lowell.com

1.3
1.3 Based on 424 reviews

...

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ElPandaConSwag32
These people are vultures

I recently received a collection correspondence for a utility bill which I have no knowledge of owing as I have lived outside of the UK for over 10 years and have had to pay any bills for 12 years. I have contacted the company to inform them that this isn't enforceable, also that I didn't enter any agreement with this company to make any type of payment to them so I will not be paying them. They are requesting proof of identity from me which I refuse as I have provided my name, customer number and the amount and the utility providers name. Under Under the Limitation Act 1980, debts of this age are typically considered ‘statute-barred’, meaning that they are not enforceable through the court system. As such, I am under no obligation to repay this debt, nor am I required to provide any further personal information. I have informed them that Continued contact on this issue will be considered harassment, which is against the principles of fair and transparent data use under the Data Protection Act 2018 and GDPR. They have responded to say that they will continue to contact me and they are obliged to continue to tell me the next steps that they will take. These companies are disgusting. They have no morals and do not care about people, they are only interested in money. Ana I read that you deal with buying the debts and therefore you should be aware that people are not obliged to pay you as they have not entered contract with your company to make any kind of payment.

1
Date of experience: Apr 23, 2024

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